Refund policy
Returns & Refunds
Each Axel Beckett item is made to order especially for you. Because our products are produced specifically when an order is placed, we are unable to accept returns or exchanges for incorrect size or color selection, change of mind, or buyer’s remorse.
Please review the product description and size guide carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at info@axelbeckett.com within 30 days of receiving your order. Include your order number and clear photos showing the issue so we can review it and make it right.
If the issue is confirmed to be a production or fulfillment error, we will arrange an appropriate resolution, which may include a replacement or refund.
Exchanges
Because each item is made to order, we do not offer exchanges for size, color, or product selection. Please check the size guide carefully before ordering.
Cancellations and Order Changes
Orders enter production quickly. If you need to request a cancellation or change, contact us as soon as possible at info@axelbeckett.com. We cannot guarantee changes or cancellations once an order has entered production.
Refunds
When a refund is approved, it will be issued to your original payment method. Processing times vary by bank or credit card provider.
For any order concerns, contact us at info@axelbeckett.com.